Trading conditions for Shelterbyg ApS
Shelterbyg ApS
Teglværksvej 3
7540 Haderup
Telephone: +45 92 92 98 88
CVR: 31593425


Reservation
We would like to point out that printing and typing errors may occur, and we reserve the right to do so.

Payment of goods
Shelterbyg Aps always has the right to take advance payment on the full amount of specially produced products such as shelters and fire cabins, unless otherwise agreed in writing. The production of the product is only started when the full amount of the order confirmation is received
is registered on Shelterbyg's bank account or with an approved bank guarantee.

All prices on the webshop include VAT. Shelterbyg is entitled to continuously change the price rates. If the prices for the offered or agreed delivery change as a result of changes in purchase prices, raw material prices, exchange rates, freight, customs, taxes, levies etc. Is Shelterbyg entitled to change the prices offered and/or agreed to the buyer.

If the delivery is covered by a price list used by Shelterbyg, the price for the delivery is determined on the basis of the price list which is valid at the time of delivery.

At Shelterbyg, you have the following options for payment. You can either pay by credit card or bank transfer. By bank transfer, Shelterbyg sends an invoice that must be paid within 8 days of receiving the invoice. In the event of late payment, default interest is calculated according to the discount per Commenced month from the due date to count. Payment by offset cannot take place if the counterclaim is disputed. Failure to comply with Shelterbyg's payment terms is considered a significant breach, which entitles Shelterbyg to stop further deliveries and to demand immediate payment of any receivables, whether due or not due. If the payment is not received within 7 calendar days, the first reminder will be sent. In the event of a cancellation procedure, a fee is charged in accordance with applicable law.

Online payment
Shelterbyg ApS accepts online payments with Dankort, Visa/Dankort, Visa, Mastercard. Shelterbyg ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by outsiders. Shelterbyg ApS's own website also uses encryption with SSL protocol.

Bank transfer
All amounts must be transferred to our bank account in Ringkøbing Landbobank with the following information: 7670 10108527 . Invoice/order no. Must be applied by the payer. You can also contact us by email: info@shelterbyg.dk or by phone: +45 9292 9888.

Delivery
Expected delivery time and place of delivery will appear in the product description. However, conditions may arise which cause delays or faster delivery right up to the expected delivery week. In such cases, the buyer will be notified as soon as possible about the new schedule. However, this does not give the opportunity to change the order confirmation until the building permit is approved. Should we receive an approved building permit before the expected deadline, we reserve the right to, if possible, advance the schedule with a view to faster delivery. In such a case, the buyer will be notified of this.
Read more about delivery here.

Right of withdrawal
In accordance with the Consumer Contracts Act, the consumer as a general rule has the right of withdrawal (cf. § 13). According to § 14, 3 p. However, the main rule does not apply to goods that are specially produced and which due to their nature cannot be returned, e.g. Shelters and fire cabins that are made to order. As all our shelters, campfire huts and mud toilets at Shelterbyg are custom-made for the individual customer, the order cannot be exchanged, returned or changed after purchase. This applies to our shelters, campfire cabins and other specially produced products.

Other products
As regards other products (such as mosquito nets), a full right of return is granted on all goods, unless otherwise stated for the individual goods. However, the item must be returned in original packaging and in unused and undamaged condition no later than 14 days after receipt by the customer. Goods that are returned must be accompanied by an original invoice and delivered at no cost to Shelterbyg ApS. Costs for delivery/freight on your order will not be returned if you wish to return the item.

Right of complaint
Shelterbyg provides a 2-year right of complaint in accordance with the Purchase Act, covering manufacturing and material defects that are detected during normal use of the product. The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, poor maintenance, violence or unauthorized intervention. Complaints about faults and defects which should be detected by usual examination of the goods must be notified to Shelterbyg within a reasonable time. The item can subsequently be returned for repair, exchange or, by agreement, if necessary. Crediting. Shelters, campfires, etc. are built of wood. Weather conditions such as wind, rain, heat and cold can affect the materials. With non-insulated solutions, minor leaks can therefore also occur, with water ingress as a result. Such minor leaks do not constitute defects and are not eligible for complaint.

When returning, contact the company:
Shelterbyg ApS
Teglværksvej 3
Telephone: +45 92 92 98 88
Mail: infor@shelterbyg. Dk

Complaints will not be accepted if these have been sent cash on delivery.

Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others, it is only registered in our customer directory. You can have your information deleted at any time. In order for you to enter into an agreement with Shelterbyg ApS, we need the following information:. Name. Address. Telephone number. E-mail address

We register your personal data with the aim of being able to deliver the goods to you. The personal information is registered with Shelterbyg ApS and stored for up to five years, after which the information is deleted. When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why. The director and the employees of Shelterbyg ApS have access to the information registered about you. The data controller in Shelterbyg ApS is: Jon Thomsen

We do not store and transmit customer information encrypted. As registered with Shelterbyg ApS, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be addressed to info@shelterbyg.dk

Cookies
At https://shelterbyg.dk, cookies are used with the aim of optimizing the website and its functionality, thus making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log statistics
We use a log statistic at https://shelterbyg. Dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc. The log statistics are only used for the purpose of optimizing Shelterbyg ApS's website.

Consumer protection
Read more about your protection as a consumer when you buy via a PensoPay payment solution: https://pensopay.com/mere/forbrigerbestelltstellung/

Appeal options
A complaint about a product or service can be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, Toldboden 2, 8800 Viborg via the Complaint Portal for Nævnenes Hus. The mediation team will try to resolve the dispute by mediation, and if it is not possible to find a solution, you can bring the complaint before the Consumer Complaints Board. It is basically a prerequisite for making a complaint that the product or service you want to complain about has cost at least DKK 1,110 and a maximum of DKK 100,000. For complaints about clothes and shoes, the price must be at least DKK 720 The amount limits are subject to change. You must pay a fee to have the complaint processed. The EU Commission's online complaints portal can also be used when submitting a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints are submitted here:
http://ec. Europe. Eu/odr

When submitting a complaint, you must indicate our e-mail address info@shelterbyg.dk